Begin treatment for just $45/month
Pros
- Online process is easy and convenient
- Uses GLP-1 meds like Wegovy and Ozempic
- Includes coaching and doctor support
- Subscription includes medication (if eligible)
- Personalized treatment plans
Cons
- Only for those who qualify based on BMI and health history
- Medication may cause side effects
- Cost can be high without insurance
- App support can be slow sometimes
About Ro
Ro is a telehealth company that offers virtual healthcare services. It started with men’s health but now supports many health needs, including weight loss. Ro’s weight loss program uses GLP-1 medications and personalized care to help adults manage obesity.
The company combines doctor visits, ongoing coaching, and FDA-approved medications. Everything is done online. You don’t have to leave your home. Ro works with licensed doctors and nurse practitioners across the U.S.
This service targets adults with a BMI of 30 or higher or 27+ with weight-related conditions. Ro’s approach is science-backed and designed for people looking for long-term weight management.
What is Ro Weight Loss?
Ro’s weight loss program centers on GLP-1s and combines them with coaching and lifestyle support. Users begin with an online visit and lab work. If approved, they get matched with a plan that includes medication, a custom app, and follow-ups with a provider. Ro aims to make weight loss feel more manageable and less isolating. It’s science-backed and built around each person’s goals.
Unique Features
Ro doesn’t just hand you a prescription. It offers full support throughout your weight loss journey. Here’s what makes it different.
1. GLP-1 Medication Access
Ro prescribes GLP-1 medications, including Ozempic, Wegovy, and Zepbound. These are the same meds doctors use for type 2 diabetes and obesity. They help manage appetite and improve blood sugar control. You only get these if you qualify. A doctor reviews your history before anything is sent.
2. Ongoing Doctor and Coaching Support
Each user is paired with a licensed provider. You also get access to a dedicated health coach. They check in regularly to help track progress and keep you motivated.
3. Lab Testing at Home
Ro sends a home lab kit if needed. This helps check your health markers and ensures you’re safe to start the meds. Results are reviewed by Ro’s clinical team.
4. Everything Happens Online
From sign-up to prescription refills, Ro handles it all digitally. You chat with doctors, upload lab results, and manage your plan through the Ro app or website.
5. Insurance and Pharmacy Coordination
Ro can help you use insurance if your plan covers the medication. They also ship meds directly to your door when possible.
How It Works?
The process is simple and takes place online. Here’s how it works step by step:
1. Start with a Health Questionnaire
You answer questions about your weight, medical history, and lifestyle.
2. Provider Review
A licensed doctor or nurse practitioner reviews your info and may ask for lab work.
3. Get Labs Done
Ro may send you a home test kit to check blood sugar, cholesterol, and other markers.
4. Receive a Plan
If you’re eligible, you get a plan that includes GLP-1 meds, coaching, and lifestyle support.
5. Ongoing Check-ins
You have regular contact with your provider and coach to adjust the plan as needed.
6. Refills and Monitoring
Ro handles refills and tracks your progress over time.
Costing
Ro’s weight loss program is a subscription service. Here’s what it usually includes and costs:
- Program Fee: $135/month (covers coaching, doctor support, and care coordination)
- Medication: Price varies. Without insurance, GLP-1 meds can cost over $1,000/month. If you have insurance, Ro will try to use it.
- Lab Kit (if needed): Included in the program cost
Keep in mind that the monthly fee does not always include the medication. Ro tries to lower the cost using savings programs and insurance.
Is It Safe?
Ro uses FDA-approved medications and licensed healthcare providers. That adds a layer of safety to their program. GLP-1 meds can cause side effects like nausea, headaches, and digestion issues. But these usually get better over time.
Before starting, you’re screened for risks. The doctors will not prescribe the meds if they find any health issues that could cause harm. Ro’s coaches and providers check in regularly to make sure you’re doing okay.
Still, this is not for everyone. People with thyroid cancer history or pancreas problems should avoid these meds. Always read the warnings and ask questions if you have doubts.
Side Effects of Ro
Ro lists the typical side effects of GLP-1 meds, like nausea, bloating, and fatigue. For most people, these symptoms are temporary and decrease with time. Ro tracks progress and symptoms closely, and their medical team adjusts the plan if needed to keep you comfortable.
Customer Support Services
Ro provides help through chat and email. They also have a support team for medication, billing, and tech issues.
Contact Details:
- Website: https://ro.co
- Support Email: help@ro.co
- App Support: Available on iOS and Android
You can also manage your plan directly through the Ro app. It helps with appointment reminders, chat with your coach, and tracking weight goals.
Response time is usually good. But some users have mentioned delays when contacting support for medication refill questions.
The Verdict
Ro’s weight loss program offers a practical and science-backed option for people looking to lose weight. It stands out for its use of GLP-1 medications, ongoing provider support, and convenience.
The process is fully digital. You get care without going to a clinic. But it’s not cheap. If your insurance doesn’t cover the medication, costs can add up.
If you’re eligible, Ro could be a helpful tool for long-term weight management. Just be sure to talk to your doctor and weigh the pros and cons. It’s not a magic fix, but it can work well if you’re ready to commit.



